Privacy Policy

Effective date: 01 June 2026  ·  Last updated: June 2026

This Privacy Policy explains how Jsons Digisoft Private Limited ("BillsEzy", "we", "us", or "our") collects, uses, shares and protects your information when you use the BillsEzy software, websites and applications (the "Service"). We are committed to handling your data responsibly and in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (as applicable).

By using the Service, you consent to the practices described in this Policy.

1. Information We Collect

• Account & business information: name, email, phone number, business name, GSTIN, address, and similar details you provide at sign-up or in settings.
• Customer Data you enter: invoices, quotations, parties (customers/vendors), products, stock, payments and other records you create in the Service.
• Payment information: processed by third-party payment gateways; we do not store full card numbers. We may retain limited transaction references.
• Usage & device data: log data, IP address, browser/device type, app version, and feature-usage analytics.
• Communications: messages, support tickets, and feedback you send us.
• Cookies & similar technologies: used on our website for functionality and analytics.

2. How We Use Your Information

• To provide, operate, maintain and secure the Service;
• To process Subscriptions, payments and renewals;
• To send transactional messages (e.g. OTPs, reminders, invoices, service notices);
• To provide customer support and respond to queries;
• To improve features, develop new products, and analyse usage;
• To send updates or marketing (where permitted; you may opt out);
• To detect fraud and comply with legal obligations.

3. Legal Bases for Processing

We process personal data based on your consent, the performance of our contract with you, our legitimate business interests, and compliance with legal obligations, as applicable.

4. How We Share Information

We do not sell your personal data. We may share information with:

• Service providers who help us run the Service (e.g. cloud hosting, payment gateways such as [Razorpay/UPI], messaging providers for SMS/WhatsApp, analytics) under appropriate confidentiality obligations;
• Integration partners you choose to connect (e.g. [Tally, Shiprocket, banks]) — only as needed to provide that integration;
• Legal & regulatory authorities when required by law or to protect our rights;
• Successors in the event of a merger, acquisition, or business transfer, subject to this Policy.

5. Data Security

We use reasonable technical and organisational measures to protect your data, including encryption in transit, access controls, and regular backups. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Storage & Location

Your data is stored on secure cloud infrastructure located in Rajasthan ( India ). If data is processed outside India by service providers, we take steps to ensure appropriate protection.

7. Data Retention

We retain Customer Data for as long as your Account is active and as needed to provide the Service. After cancellation, we may retain data for a limited period of 14 Days to allow reactivation/export, after which it may be deleted, unless a longer period is required by law.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or delete your personal data, withdraw consent, or request data portability. To exercise these rights, contact us using the details below. We may verify your identity before acting on a request.

9. Children's Privacy

The Service is intended for businesses and is not directed at individuals under 18. We do not knowingly collect personal data from children.

10. Cookies

Our website uses cookies for essential functionality, preferences and analytics. You can control cookies through your browser settings; disabling some cookies may affect functionality.

11. Changes to This Policy

We may update this Policy from time to time. The updated version will be posted on this page with a revised date, and material changes may be notified through the Service or by email.

12. Grievance Officer & Contact

In accordance with applicable Indian law, you may contact our Grievance Officer for any data-related concerns:
Name: Mr. Satender Saini
Email: support@billsezy.com · Phone: +91 87418 23489
Jsons Digisoft Private Limited, 6A, Plot No.-16, Ganesh Nagar, Shankar Vihar Extension, Jamna Puri, Jaipur, Rajasthan 302039.

We aim to acknowledge and address grievances within 5-10 Days as required by law.