Refund Policy

This Refund Policy explains how refunds and cancellations work for BillsEzy products, provided by Jsons Digisoft Private Limited. By purchasing a plan, you agree to this policy.

Try before you pay

Every BillsEzy product comes with a 15-day free trial, with no card required. We strongly recommend using the trial to make sure the product fits your business before you buy, as this gives you full access to evaluate it at no cost.

Subscription payments

Because a free trial is provided before any payment, subscription fees (monthly or yearly) are generally non-refundable once a plan is activated, including for any unused portion of the current billing period. This is standard for software subscriptions.

Cancellation

You can cancel your subscription at any time. When you cancel, your plan stays active until the end of the current billing cycle, and you will not be charged again after that. No partial refund is issued for the remaining days of a cycle.

Duplicate or incorrect charges

If you are charged more than once for the same subscription, or an obvious billing error occurs on our side, we will review and refund the incorrect amount. Please contact us within 7 days of the charge with your payment reference.

Failed or pending payments

If money is deducted but your account is not activated (for example, a payment shows as pending), contact us with the payment details. We will verify with our payment partner and either activate your plan or refund the amount.

How to request a refund

Email support@billsezy.com with your registered email, order/payment reference and the reason for your request. Approved refunds are processed to your original payment method, usually within 7–10 business days, depending on your bank or payment provider.

Changes to this policy

We may update this Refund Policy from time to time. Changes will be posted on this page with a revised date.